Knowledge Management and Business Culture
Saturday, November 15th, 2008Knowledge management is one those business catch all phrases that has permeated the language to the point where some people’s eyes glaze over the second they hear it.
In order to impart the importance of real knowledge management, you have to show your employees three things:
1. What it is, in real terms without execuspeak
2. How it can help them do their job
3. How it can help grow the business
By ditching the execuspeak that so many employees almost instantly tune out, you can get their attention on knowledge management as a process, as a tool, as something real that they can both contribute to and gain from.
By showing your employees how knowledge management can directly assist them in their work, it ties into what all truly good employees want; they want to succeed, and a way to help them do that faster, better and more economically will be welcomed.
By showing your employees how knowledge management will help grow your business, you give them the key to understanding their part in the equation as it relates to the company as a whole, and how they share in the benefits of that success.
Knowledge management is essential to the growth of your business, however even a good knowledge management initiative will fail without the cooperation of your employees.
You know your business culture. Your executives, managers and sub-managers know their staffs and what kind culture of knowledge exists there already. Use the knowledge of your business culture to assess the correct way to build a knowledge management initiative that will be welcomed and utilized.