The Importance Of Managing Tribal Knowledge
Written by Cincom Acquire Marketing on November 9th, 2008Managing your organization’s knowledge is one of the most important aspects of guiding a complex manufacturing enterprise to global greatness. For one thing, enterprise culture changes daily. And that includes knowledge.
Every time you hire a new employee you are changing your knowledge culture. Every time you promote someone to management you are affecting the culture of your company. And every time an employee quits, is fired or laid off, or retires, a resulting change in culture occurs.
Even within the overall culture of your enterprise, there are various subcultures. Cross-division transfers and cross-channel promotions also affect the culture and the relevant subcultures. Your workflows could change as a result of those transfers. Certain measurable outputs of one unit could go up while the same or similar output of the other goes down. And they may not change at the same speed or depth. Someone needs to be watching this.
With the proper tools at your disposal, you can keep a close eye on the culture and subcultures of your enterprise so that you maximize every opportunity. The importance of managing your tribal knowledge cannot be stressed enough.
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